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1. Introduction

Catalyst Arts Therapy is committed to protecting your privacy and ensuring the confidentiality of your personal information. This policy outlines how we collect, use, disclose, and protect your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Collection of Personal Information

We collect personal information that is necessary for providing our services, including:

• Name, contact details, and date of birth
• Medical history and relevant health information
• Session notes and treatment plans

3. Use of Personal Information

Your personal information is used to:

• Provide and manage our therapy services
• Communicate with you about your treatment
• Maintain accurate records for legal and administrative purposes

4. Disclosure of Personal Information

We will not disclose your personal information to third parties without your consent, except where required by law or to prevent a serious threat to health or safety.

5. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure. Your information is stored securely and only accessible by authorized personnel.

6. Access to Personal Information

You have the right to access and correct your personal information held by us. Requests for access or correction should be made in writing to our office.

7. Complaints

If you have any concerns about how we handle your personal information, please contact us. We will investigate and respond to your complaint promptly.

8. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on our website and will take effect immediately upon posting.

Contact Us

For any questions or concerns regarding this privacy policy, please contact me using the contact form and I will be in touch within 2 working days.